qqligaPrivacy Policy

This page describes what data we collect when you use qqliga and how we keep that data protected. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, or interact with our live football markets and casino games, we collect information that helps us verify your identity, process your transactions, and comply with local law.

We treat your personal data with care. Your email address, identity documents, banking details, and gameplay history are stored on secure servers and are not sold to third parties. This policy explains what we collect, who has access to it, how long we keep it, and what rights you have over your own information.

Our services are available only where local law permits. If you have questions about how we handle your data on qqliga, contact our support team.

What Data We Collect on qqliga

When you register for an account on qqliga, we collect your email address, chosen username, and password. We also ask for your full name, date of birth, and residential address—this is part of our Know Your Customer (KYC) verification process, which helps us comply with anti-money-laundering rules and verify that you are the legitimate account holder.

During account verification, we may ask you to upload copies of identity documents such as a national ID card or passport. We store these documents securely and use them only to confirm your identity. We do not share them with third parties except where required by law enforcement or regulatory bodies in your jurisdiction.

When you deposit funds, we collect information about your chosen payment method. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation from those providers that your transaction succeeded. If you use bank transfer through e-wallet, mobile banking, local payment, or online payment, we collect the bank account holder's name, account number, and transaction reference to match your deposit to your qqliga account.

While you use qqliga—whether placing bets on Liga 1 fixtures, joining live-dealer blackjack tables, or playing slots—we log your activity, including:

Games you play and the date/time of play
Deposit and withdrawal history
IP address and device type
Clicks, form submissions, and navigation patterns
Promotions you claim and bonus wagering progress

We also collect cookies and similar tracking technologies when you visit our website or use our app. Cookies help us remember your login preferences, language choice, and game selections so you do not have to re-enter them each time.

Note: We do not store your full payment card details on qqliga servers. Payment processing is handled by secure third-party gateways that comply with PCI DSS standards.

How We Use Your Data on qqliga

We use your data to deliver qqliga's core services: account creation, deposits, withdrawals, and gameplay. Your email address is used to send account notifications, promotion updates, and password reset links. Your identity information is used to verify your account and comply with anti-money-laundering law. Your payment details are used only to process transactions and reconcile deposits with your account balance.

We analyse your gameplay and betting patterns to understand user behaviour and improve our qqliga platform—for example, to see which game categories are popular in Jakarta versus Surabaya, or which payment methods users prefer during Idul Fitri. This data is anonymised and aggregated; we do not link it back to you personally for marketing purposes without your consent.

If you consent to marketing communications, we may email you about new games, promotions, Piala Indonesia tournaments, or other qqliga updates. You can opt out of marketing emails at any time by clicking the unsubscribe link in any message we send.

Third-Party Data Processors

We work with third-party service providers to run qqliga. Our hosting providers store our databases on servers that may be located outside Indonesia. Our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive transaction data to complete your deposits and withdrawals. Our email service provider sends account and promotional emails on our behalf. Our analytics provider tracks website traffic and user engagement.

All third-party processors are contractually bound to keep your data confidential and to use it only for the purposes we specify. We do not allow them to sell, share, or use your data for their own marketing without your explicit consent.

In rare cases, law enforcement agencies, regulators, or courts may request your data. We comply with valid legal requests, but we do not volunteer information. If we receive a request for your qqliga data, we notify you unless we are legally prohibited from doing so.

Your data rights on qqliga

You can request a copy of all personal data we hold on you.
You can ask us to correct inaccurate data (for example, a wrong address on file).
You can request deletion of your account and associated data, subject to legal retention requirements.
You can object to marketing communications and withdraw consent at any time.
You can request that we restrict how we use your data while you investigate a concern.

How Long We Keep Your Data

We keep your account and transaction data for as long as your qqliga account is active. If you close your account, we retain transaction records and identity documents for a standard legal retention period (typically several years) to comply with anti-money-laundering and tax law. After this period expires, we delete or anonymise the data unless we are obligated by law to keep it longer.

Marketing and promotional data is retained only as long as you consent to receive marketing communications. Once you unsubscribe, we delete your email from our marketing list, though we may retain a suppression record to ensure we do not accidentally re-add you.

Cookies on your device are typically set to expire after a set period (for example, 1 year for session cookies, or until you clear your browser cache for persistent cookies). You can delete cookies at any time via your browser settings.

Security Measures We Use

We protect your qqliga data using encryption, secure servers, and access controls. Your password is hashed (transformed into a one-way code) so that even our staff cannot read it. Sensitive data such as identity documents and payment details are encrypted in transit and at rest.

We offer two-factor authentication (2FA) on your qqliga account. When enabled, any login, password change, or withdrawal request requires a one-time code sent to your phone. We recommend enabling 2FA if you fund your account regularly.

Our staff access your data only when necessary to resolve a support issue or investigate fraud. All staff are trained on data protection and sign confidentiality agreements. We regularly audit our systems and perform security tests to identify and fix vulnerabilities.

1

Encryption & secure serversStorage

All data is encrypted and stored on physically secured servers with restricted access.
2

Two-factor authentication (2FA)Account protection

Enable 2FA on your qqliga account to require a code for sensitive actions.
3

Regular security auditsTesting

We perform ongoing penetration testing and vulnerability assessments to stay ahead of threats.
4

Staff training & confidentialityAccess control

All qqliga staff sign confidentiality agreements and are trained on data protection.

Your Rights and Choices

You have the right to access all personal data we hold on you. To request a copy, contact our support team via email and provide proof of identity. We will compile your data and send it to you within standard timeframes.

You can ask us to correct any inaccurate information—for example, if your address on file is outdated or your name is spelled wrong. You can also request deletion of your qqliga account and associated data, though we may retain transaction records as required by law.

If you believe we are misusing your data or violating this privacy policy, you can lodge a complaint with our support team. If we do not resolve your concern, you may have the right to escalate to a data protection authority in your jurisdiction (for example, if you are in a supported jurisdiction with data protection laws).

Cookies and Tracking Technologies

We use cookies to enhance your qqliga experience. Cookies are small files stored on your device that let us remember your preferences—such as your language, timezone, or whether you want to stay logged in. We use two types of cookies:

Essential cookies: These are necessary for qqliga to function—for example, to keep you logged in or to process your deposit.
Preference and analytics cookies: These help us understand how you use qqliga and let us remember your choices. You can opt out of these cookies via your browser settings, though some qqliga features may not work as smoothly.

We do not use cookies to track you across unrelated websites. We do not sell cookie data to advertisers. If you wish to disable cookies, you can do so in your browser settings, though note that some qqliga features may not work.

Contact Us About Privacy

If you have questions about how we handle your data on qqliga, or if you wish to exercise any of your rights (such as requesting a copy of your data or asking for deletion), contact our support team. We aim to respond to all data requests within standard timeframes. You can reach us via email or through the contact form on our website.

This privacy policy may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by email or by posting a notice on the qqliga website. Your continued use of qqliga after such changes means you accept the updated policy.

Our qqliga services are available only where local law permits. Users are responsible for verifying that their access and use of qqliga comply with their own jurisdiction's law.